Information Technology
Our highly skilled team has the advanced technical expertise to work with most practice management systems. The CRC information technology group continuously strives to provide quality supportwhile maintaining the integrity of our information database systems.
Our IT process consists of:
Setting up connection to our client practice- Assist with client technological questions pertaining to their practice management systems
Our database management consists of:
- Creating quarterly reports of our client practice’s performance
- Extracting the data necessary to compile reports/databases
- Incorporating a team of statisticians and database managers to analyze practice data contributing to benchmarking information, national lectures/conferences and published studies.
|
Connecting to a practice’s database
A HIPAA agreement is signed, and our IT staff contacts the practice’s IT staff to set up the connections to access the practice management systems.
Our staff is given passwords to insure that CRC users can be differentiated from practice users and the medical information remains secure.
|
Maintaining privacy
Patient and practice privacy is a priority for CRC. We provide safeguards to insure patient information is not shared with others, and our staff treats all information with dignity and respect.
Your practice’s information is never shared with other practices without specific written consent.
|
Auditing
CRC’s professional audit team has a great range of consulting, auditing and reimbursement experience. In-depth daily chart audits are performed to your satisfaction. Wecontinually communicate and update on our current progress to maintain quality assurance.
Collections
CRC’s well-trained medical collections division relies on its vast experience in specializing in the collection of any outstanding medical claims.
Our skills of expertise:
- Upon attaining all necessary data; we thoroughly verify its accuracy
- We handle all denials, which are put under a strict review process before being appealed
- We escalate all claims to a third level appeal process
- We continually follow up all accounts to ensure timely payments
- Progress reports are given to update the status of our collections and results
- We hold our team to the highest ethical standards and practicesand adhere to all state and federal collection laws
Our highly experienced staff always incorporates professionalism and courteousness in handling your accounts.
We strive to maintain strong relationships with the insurance companies that we work with on a daily basis.
We can design a collection program that will suit your oncology needs. With CRC handling your portfolio of receivables; we can recover the revenue you thought was lost.
AskCRC
The healthcare industry is complex. There are changes all the time! Insurance companies merge, reimbursement rules change, individual states and insurance companies handle claims differently.
CRC Can Help
We have established an e-mail Reimbursement Hotline service called “askCRC”. Our team responds to reimbursement questions ranging from drug and therapy administration to medical policy and billing procedures.
The process is simple. E-mail your question and a CRC team member will thoroughly research the topic, and then respond with a comprehensive answer in a timely manner.
To access this hotline, simply email: askCRC@claimsrc.com.
